{"id":79077,"date":"2024-03-15T17:10:50","date_gmt":"2024-03-15T21:10:50","guid":{"rendered":"https:\/\/www.bareoaks.ca\/?p=79077"},"modified":"2024-03-15T17:10:50","modified_gmt":"2024-03-15T21:10:50","slug":"new-online-reservation-and-membership-portal","status":"publish","type":"post","link":"https:\/\/www.bareoaks.ca\/fr\/new-online-reservation-and-membership-portal\/","title":{"rendered":"Nouveau portail de r\u00e9servation et d'adh\u00e9sion en ligne"},"content":{"rendered":"

\"New<\/a><\/p>\n

R\u00e9sum\u00e9 :<\/strong> \u00c0 partir d'aujourd'hui, nous passons \u00e0 un tout nouveau syst\u00e8me informatique pour les comptes des membres et les r\u00e9servations. D'importants changements sont \u00e0 venir, dont vous trouverez les grandes lignes ci-dessous.<\/em><\/p>\n

Que se passe-t-il et pourquoi ?<\/h2>\n

Apr\u00e8s des ann\u00e9es de lutte avec notre syst\u00e8me de gestion interne personnalis\u00e9, connu sous le nom affectueux de A.R.M.P.I.T. (Advanced Reservation Management, POS, and Inventory Tracker), nous passons enfin \u00e0 un syst\u00e8me bas\u00e9 sur le cloud qui est utilis\u00e9 par de nombreux terrains de camping en Am\u00e9rique du Nord. Ce syst\u00e8me offrira de nombreuses nouvelles fonctionnalit\u00e9s \u00e0 nos membres et \u00e0 nos visiteurs. Mais il permettra \u00e9galement de rationaliser nos syst\u00e8mes et de r\u00e9duire les risques d'erreurs. Plus important encore, les r\u00e9servations en ligne sont enfin disponibles, ce qui permet aux personnes qui r\u00e9servent un h\u00e9bergement de nuit de disposer d'un meilleur contr\u00f4le et de plus d'informations.<\/p>\n

La mise en service du syst\u00e8me est pr\u00e9vue pour le 25 mars. Vous le trouverez \u00e0 l'adresse suivante https:\/\/www.BareOaks.ca\/reservations<\/a><\/p>\n

La transition commence aujourd'hui !<\/h2>\n

R\u00e9servations :<\/h3>\n
    \n
  1. Pour \u00e9viter toute confusion, nous ne prenons aucune r\u00e9servation pendant la p\u00e9riode de transition. (15-25 mars)<\/li>\n
  2. Les r\u00e9servations existantes sont en train d'\u00eatre transf\u00e9r\u00e9es vers le nouveau syst\u00e8me.<\/li>\n
  3. Les personnes ayant r\u00e9serv\u00e9 pendant la p\u00e9riode de transition (du 15 au 25 mars) peuvent encore se rendre sur place.<\/li>\n
  4. Il est possible de passer une nuit \u00e0 l'improviste pendant la p\u00e9riode de transition, mais cela ne peut se faire qu'en personne, sur la base du principe \"premier arriv\u00e9, premier servi\".<\/li>\n<\/ol>\n

    Frais de dossier :<\/h3>\n
      \n
    1. Les soldes des comptes existants (cr\u00e9dits et montants dus) seront transf\u00e9r\u00e9s le 25 mars.<\/li>\n
    2. Aucun pr\u00e9l\u00e8vement sur compte ne sera accept\u00e9 pendant la p\u00e9riode de transition. (15-25 mars)<\/li>\n
    3. Les paiements sur compte seront toujours accept\u00e9s via BareOaks.ca\/paiement<\/a> ou en personne.<\/li>\n
    4. Le nouveau syst\u00e8me n\u00e9cessitera une carte de cr\u00e9dit (Visa ou Mastercard) dans le dossier afin d'effectuer des paiements ou des r\u00e9servations sur le compte. Les informations relatives \u00e0 la carte de cr\u00e9dit seront conserv\u00e9es en toute s\u00e9curit\u00e9 dans une base de donn\u00e9es de l Conforme \u00e0 la norme PCI DSS<\/a> syst\u00e8me de tiers. Les paiements par American Express, par virement \u00e9lectronique, par carte de d\u00e9bit et en esp\u00e8ces seront toujours possibles, mais comme il s'agit d'un syst\u00e8me manuel, ils seront un peu plus compliqu\u00e9s et assortis de certaines restrictions.<\/li>\n
    5. Nous n'enverrons plus de relev\u00e9s mensuels par courrier \u00e9lectronique car les frais de compte seront automatiquement d\u00e9bit\u00e9s de votre carte de cr\u00e9dit. La plupart des gens appr\u00e9cieront ce changement, car les relev\u00e9s \u00e9taient source de confusion et parfois m\u00eame d'anxi\u00e9t\u00e9.<\/li>\n
    6. Vous pouvez vous connecter \u00e0 votre compte et consulter vos transactions.<\/li>\n<\/ol>\n

      Adh\u00e9sions :<\/h3>\n
        \n
      1. Les adh\u00e9sions et les campings \u00e0 long terme seront \u00e9galement suivis dans le nouveau syst\u00e8me.<\/li>\n
      2. La facturation de l'utilisation de l'\u00e9lectricit\u00e9 sera envoy\u00e9e par courrier \u00e9lectronique et d\u00e9bit\u00e9e automatiquement de la carte de cr\u00e9dit figurant dans le dossier.<\/li>\n
      3. Comme toujours, tous les invit\u00e9s doivent s'inscrire et payer au bureau. Mais ils pourront d\u00e9sormais cr\u00e9er un compte en ligne et s'inscrire \u00e0 l'avance. Cela permettra d'acc\u00e9l\u00e9rer consid\u00e9rablement le processus d'inscription.<\/li>\n
      4. La facturation annuelle de l'ann\u00e9e prochaine se fera \u00e9galement par le biais du nouveau syst\u00e8me.<\/li>\n<\/ol>\n

        Modifications de la proc\u00e9dure :<\/h3>\n
          \n
        1. Chaque personne devra cr\u00e9er son compte sur le syst\u00e8me.<\/li>\n
        2. Les membres et ceux qui ont visit\u00e9 le site au cours des 4 derni\u00e8res ann\u00e9es sont d\u00e9j\u00e0 dans le syst\u00e8me avec leur adresse e-mail. Il vous suffit d'effectuer la proc\u00e9dure de \"r\u00e9initialisation du mot de passe\" sur le site web.<\/li>\n
        3. La plupart des documents seront d\u00e9sormais \u00e9tablis et stock\u00e9s \u00e9lectroniquement (formulaire de premi\u00e8re visite, demande d'adh\u00e9sion, permis d'occupation, etc. (formulaire de premi\u00e8re visite, demandes d'adh\u00e9sion, permis d'occupation, etc...) Le bureau disposera d'une tablette pour les visiteurs.<\/li>\n
        4. Le syst\u00e8me n'accepte qu'une seule personne comme titulaire du compte. Lors du transfert, nous utilisons soit la personne qui a effectu\u00e9 la r\u00e9servation, soit la personne identifi\u00e9e comme titulaire principal du compte. S'il y a plus d'un titulaire principal dans notre syst\u00e8me, le titulaire principal a \u00e9t\u00e9 d\u00e9sign\u00e9 au hasard. Nous n'aimons pas cela, mais nous n'avons pas le choix \u00e0 ce stade, car c'est ainsi que le syst\u00e8me est configur\u00e9.<\/li>\n
        5. Les plans Internet mensuels et les plans de paiement continueront d'\u00eatre trait\u00e9s par l'interm\u00e9diaire de notre site web. SquareUp<\/a> syst\u00e8me.<\/li>\n<\/ol>\n

          FAQ<\/h3>\n

          Je ne peux pas r\u00e9initialiser mon mot de passe, le syst\u00e8me ne semble pas reconna\u00eetre mon courriel. Que dois-je faire ?<\/strong><\/em>
          \nSi vous ne parvenez pas \u00e0 r\u00e9initialiser votre mot de passe, essayez une autre adresse \u00e9lectronique. Nous avons utilis\u00e9 l'adresse \u00e9lectronique du titulaire principal du compte qui figurait dans nos dossiers avant le passage au nouveau syst\u00e8me. Si vous ne savez pas de quelle adresse il s'agit, veuillez contacter le bureau et nous vous fournirons cette information.<\/p>\n

          Comment puis-je b\u00e9n\u00e9ficier des r\u00e9ductions pour les jeunes ou les membres d'associations lors de ma r\u00e9servation ?<\/strong><\/em>
          \nUne fois que vous avez s\u00e9lectionn\u00e9 vos dates et vos options d'h\u00e9bergement, la page suivante vous permettra d'appliquer les r\u00e9ductions sp\u00e9ciales. La v\u00e9rification se fera en personne lors de votre arriv\u00e9e.<\/p>\n

          J'ai cr\u00e9\u00e9 ma r\u00e9servation et effectu\u00e9 le paiement, mais je n'ai jamais re\u00e7u d'e-mail de confirmation ?<\/strong><\/em>
          \nVeuillez d'abord v\u00e9rifier votre dossier de courrier ind\u00e9sirable. S'il ne s'y trouve pas, veuillez contacter le bureau du parc.<\/p>\n

          Je n'ai pas de carte Visa ou Mastercard. Comment puis-je payer autrement ?
          \n<\/strong><\/em>Les paiements en esp\u00e8ces, par virement \u00e9lectronique ou par carte American Express sont possibles. Veuillez contacter le bureau.<\/p>\n

          Je n'ai pas d'adresse \u00e9lectronique. Comment puis-je cr\u00e9er un compte pour effectuer une r\u00e9servation ?<\/strong><\/em>
          \nCr\u00e9ez un compte de courrier \u00e9lectronique \u00e0 l'adresse suivante           gmail.com<\/a> ou tout autre fournisseur d'adresses \u00e9lectroniques gratuites.<\/p>\n

          J'ai communiqu\u00e9 mon adresse \u00e9lectronique \u00e0 quelqu'un d'autre qui ne sait pas que je suis naturiste. Que dois-je faire ?<\/strong><\/em>
          \nCr\u00e9ez un compte de messagerie \u00e0 l'adresse suivante           gmail.com<\/a> ou tout autre fournisseur d'adresses \u00e9lectroniques gratuites.<\/p>\n

           <\/p>\n

           <\/p>","protected":false},"excerpt":{"rendered":"

          Le parc naturiste familial de Bare Oaks passe \u00e0 un tout nouveau syst\u00e8me informatique pour les comptes et les r\u00e9servations des membres. Lire la suite \u2192<\/a><\/p>","protected":false},"author":73,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[1],"tags":[3913,3073,3083,3093,6057,5475],"class_list":["entry","author-sdeschenes","has-excerpt","post-79077","post","type-post","status-publish","format-standard","category-bare-oaks-blog","tag-accommodations","tag-members","tag-membership","tag-operations","tag-reservations","tag-visitors"],"yoast_head":"\nNew Online Reservation and Membership Portal • Bare Oaks Family Naturist Park<\/title>\n<meta name=\"description\" content=\"Bare Oaks Family Naturist Park is transitioning to an all-new computer system for member accounts and reservations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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